We accept payments online using VISA and MasterCard Credit/Debit card in AED.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. Transmission made by means of the internet cannot be made absolutely secure. By using this site, you agree that Fodzz will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of their parties. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Payment on Hold

It is a condition where payment is successful at customer’s end however due to some security reasons, it is put on hold in our system for verification reasons.

To verify your identity, we would need a scanned copy of any government issued ID (provide us with your UAE Emirates ID) to be sent to support@fodzz.com for further processing of your payment.

Credit/Debit Card Payment rejection

Double check the following common mistakes:

Some cards are not enabled for e-commerce shopping, in that case you need contact your bank to enable your card for online shopping.

3D Secure is a protocol developed by card schemes to improve the security of internet payments. It allows merchants to authenticate cardholders through the cards’ issuers. Its goals are to reduce the likelihood of fraud when using supported cards and to improve transaction performance.

In order to avail of 3D secure authentication, you must register your credit/debit card. This is a one-time process which takes place on the card issuer’s (bank) website. The process involves the cardholder answering several security questions to which only the card issuer and cardholder will know the answer. The cardholder then selects a password and/or a secret question, which will be used by the card issuer during each online transaction. Contact your bank if you are facing any problems with 3D secure.

Enter the following fields correctly

Card number

Name on card

CVV code (three-digit number on the back of card)

Expiry date

Availability of sufficient funds in your debit/Credit Card?

If the above conditions are met, call your bank to check if your credit card is eligible for online purchases or if there is any other reason blocking it.